Support
We typically reply within one business day.
Need a hand with Tickin? We're here to help. Email us any time at support@tickin.pro, and browse the resources below for quick answers.
Email us
The fastest way to reach us is email: support@tickin.pro. Tell us your workspace name and what you need, and we'll get back to you — usually within one business day.
Step-by-step guide
Most questions are answered in our guide at https://tickin.pro/guide.html, covering setup, clock-in and clock-out, breaks, leave, payroll and integrations.
Microsoft Teams & Slack
To connect Tickin to Microsoft Teams or Slack, open Settings then Integrations in your workspace. For help linking your organisation or installing the Teams app, email support@tickin.pro.
Billing & account
For billing, plan changes, or account questions, email support@tickin.pro and include your workspace name so we can find your account quickly.
Report a problem
Found a bug, or have a security concern? Email support@tickin.pro with the steps to reproduce. We take security reports seriously and respond promptly.